One console for the alarm panel, the camera system, access control, the power chain, the
cooling plant and every server in the hall. Suppression and de-duplication keep the queue to
real exceptions; a guided workflow takes the operator from claim to close; a live 3D site
view shows exactly where the event is on the floor.
Exception-first operator queue with SLA clocks and escalation trees
Branching response plans per event type, recorded as they run
Interactive 3D hall, rack and plant view generated from your own site data
Video verification, work orders, alarm performance reporting, audit export
Operator as a Service. When an alarm fires, DAIOS engages the right contacts by voice, SMS, chatbot or email, captures the resolution, and posts the outcome back to the monitoring platform.
The monitoring platform on a phone. Client records, work orders, test modes, dispatch and patrol jobs, live cameras and the activation queue, white-labelled to your monitoring centre.
A signal broker for central monitoring stations. Signals arrive from mailboxes, receivers, platforms or webhooks, then are normalised, routed and delivered onward in whatever protocol the destination speaks.
A colocation operator, an enterprise hall and a bureau watching forty unmanned sites have the
same problem: too many signals, too little context, and a procedure that lives in someone's
head. Sightline is configured differently for each.
Colocation providers
Multi-tenant halls where one event can touch several customers, and where you have to prove what happened and when.
Per-tenant scoping, cage-level views and read-only customer portals
SLA clocks and exportable incident evidence per contract
Access control, escort tracking and video verification on every security event
Enterprise datacentres
In-house halls where the same small team covers facilities, security and IT hardware on the same shift.
One queue across building services and compute, with no tool switching
Cooling, power and host telemetry on one operator queue
Thresholds and standing-alarm reporting across thermal, power and optics
Edge & regional sites
Unmanned or lightly manned rooms where the first responder may be an hour away.
Site groupings so one operator covers many locations at once
Remote commands with confirmation and full command logging
Dispatch and work orders raised directly from the event
Monitoring bureaux & MSPs
Control rooms watching other people's facilities, where consistency of response is what is being sold.
Per-client response plans, contact trees and verification codes
Operator performance, response times and shift handover reporting
Client-facing views without exposing the rest of the estate
Where we are
Roadmap
Placeholder milestones. To be replaced with the real plan.
Now
Sightline operator console and exception queue
Guided response workflow runtime
3D site view from site hierarchy data
Alarm, camera and access control integration
Next
Power and cooling telemetry collectors
Server and network health integration
Suppression with mandatory expiry
Mobile app for floor technicians
Later
Alarm performance measured per point
Tenant-facing portals
Capacity and change planning
Second product line
Get started
Contact
Tell us what your control room looks like today and we will show you the closest fit from the above.
