Run it yourself
The data centre runs Sightline for its own estate, with its own operators on shift. On-premise inside the facility or hosted by us, with the same role-scoped access and the same audit trail either way.
Running Sightline across more than one site
Every site keeps its own contacts, its own escalation tree and its own procedures, while the queue, the reporting and the audit trail run across all of them. Adding a site does not mean rebuilding how it is handled.
Have it monitored for you
A monitoring centre runs Sightline across several owners' estates at once, each isolated from the others, each with its own procedures and its own reporting. An owner can take this at some sites and run the rest themselves.
Where it runs
Hosted or on-premise
You can run it in the cloud or install it inside the facility on your own hardware. The on-premise build has the same features as the hosted one.
Where the data lives
Wherever you put it
On-premise means the event history, the recordings and the audit trail stay on your site. Nothing has to leave the building for the system to work.
Without a connection
It keeps running
An installation with no outbound connection still monitors, still raises events and still guides the operator. Anything that depends on reaching a service outside the building will be limited or unavailable, and sending a notification out is the obvious example. We will go through exactly which ones with you before you commit to anything.